Who it's for
Who the product serves
A governed workflow for defining a KPI, computing its status from a baselined measure, and reporting it every interval — owned end to end by the PMO.
All work
Case studyPerformance management2026
Strategy Dot Zero
KPI management module
Designing the module that measures the whole organisation, for the one persona licensed to use it.
- 4
- baselined KPI registers covering strategic, delivery, commercial, and portfolio performance
- 0
- approval round trips — the persona who defines a KPI is the persona who reports it
- 1 measure
- per KPI, so on track carries the same meaning across the whole register
Product model
1
KPI registers
Four baselined registers: strategic, delivery assurance, client and commercial, portfolio.
2
KPI profile
Context, alignment, measure, and evidence, completed against a live pending-field count.
3
Interval tracking
Each interval arrives as an action: actual, computed status, comment, and evidence.
Role
Product Designer for the KPI model, profile workflow, and interval tracking
Timeline
2026
Platform
Web, PMO KPI registers and interval reporting
Impact
KPI definition, computed status, and interval reporting owned end to end by one persona, with alignment linking each KPI to the work behind it.
What it is
The product, and where this work sits inside it.
Business position
Where it sits
KPI management runs across the Strategy Dot Zero platform: four baselined registers, a profile that defines the measure behind each KPI, and a reporting loop that returns every interval. The business scoped the module to the PMO, so the design had to decide how much of an organisation-wide capability could live behind a single persona, and how the rest of the organisation would still be reached.
Modules
- 01KPI registers
- 02KPI profile
- 03Interval tracking
9 more sections
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- The problem
- Who it's for
- How I worked
- Understanding it
- How it's structured
- Key decisions
- The work
- What changed
- Looking back
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